RENT A PITCH
I – General rules
Article 1 - Admittance to the campsite
An explicit authorisation of the campsite manager (or his representative) is required to enter the campsite, to occupy a pitch, to set up a tent or a caravan. The campsite manager is responsible for the site maintenance and for the safety of customers; he will supervise the application of these rules. Entering the campsite implies the acceptance of the internal rules and a commitment to abide by them.
Nobody can take up residence on site.
Article 2 - Police requirements
The holidaymakers aged under 18 by themselves will be allowed only with a written autorisation of their father or of their mother.
Pursuant to Article R. 611-35 of the « Code de l’entrée et du séjour des étrangers et du droit d’asile », a foreign customer has to complete and sign a police record on arrival. It includes:
1. The surname and first names; 2. The date and place of birth; 3. The nationality; 4. The usual residence.
Children under 15 years old may be included in the record of one of the parents.
Article 3 - Installation
Every tent or caravan, and all related equipment, must be set up on the pitch indicated by the manager (or his representative).
Article 4 - Reception
The reception office is open from 9.00 am to 12.00 am and from 2.00 pm to 6.00 pm
Customers can retrieve various information about on-site services, shops, sports facilities, local tourist attractions and get useful addresses.
Any complaint shall be either i) written on a specific register or ii) written on a blank sheet and inserted in a specific box. Complaints with no signature, with no date, that do not refer to recent events or that are not detailed, will not be taken into account.
Article 5 - Display
The internal rules of campsites are displayed at the campsite main entrance and at the reception office. Any customer can get a copy of them.
For the classified campsites, the classification category with the mention Tourisme or Loisirs and the number of pitches are displayed.
Customers are informed of the campsite fees according to the decree of the minister in charge of consumption. These fees are displayed at the reception.
Article 6 - Terms of departure
Holidaymakers are requested to inform the reception of their departure on the previous day. Customers who intend to leave before the reception opening must pay the day before their departure.
Article 7 - Noise and silence
Customers are required not to make noise, not to have loud talks that can disturb their neighbours. Radio, cassette and CD-players, television sets, shall be tuned accordingly. Car boots and doors should be shut as silently as possible.
Dogs and other animals must be kept on a leash. They must not be left alone on the campsite, even locked in a caravan, in the absence of their master, who is legally responsible of their behaviour.
The customers quietness is assured by the campsite manager that sets the hours during which silence is compulsory.
Article 8 - Visitors
Visitors may be admitted in the campsite with an explicit authorisation of the manager (or his representative); the customer that hosts them is responsible for their behaviour.
A customer can welcome his/her visitors inside the reception office. If they are authorised to enter the site, the customer is then responsible for the payment of their charges; charges arise when visitors use the campsite facilities or benefit from activities. Charges for visitors are listed on a board at the campsite entrance and at the reception office.
Visitors’ cars are forbidden inside the campsite.
Article 9 - Vehicle traffic and parking
Speed is limited to 10 km/h (6¼ mph).
Traffic inside the campsite is strictly prohibited from 11 p.m. to 7 a.m. Only vehicles belonging to customers are allowed. Parking is strictly prohibited on the pitches for tents and caravans; moreover parked cars must not hold up traffic and prevent newcomers from occupying their pitch.
Article 10 - Appearance and upkeep of pitches
Every customer must endeavour to preserve the cleanness of his/her pitch, to keep a high level of hygiene and to refrain from initiatives that could affect the site appearance. It is strictly forbidden to throw wastewater on the ground or in drainage ditches.
Caravan users must get rid of wastewater in the installations built for that purpose. Household refuse, papers, waste of all kind should be disposed in garbage cans.
Clothes and plates must be washed in the sinks provided for that purpose.
Wet clothes can dry near tents and caravans until 10 o'clock, provided this is done discreetly and does not affect neighbours. Clothes must not hang on a line tied to a tree.
Plants and flowerbeds should be treated with care. Customers cannot drive nails into trees, cut down branches, plant flowers.
Customers cannot mark their pitch limits and dig holes.
Anyone causing damage to plants, to fences, to installations, to any part of the campsite, will have to pay for compensation.
The pitch must be kept undamaged, in good order.
Article 11 - Safety
a) Fire
Fire at ground level (wood, coal, etc) is strictly forbidden. Customers must keep their portable stoves in good condition of working and must not use them in a dangerous way.
In case of fire, inform the campsite manager immediately. Fire extinguishers are available to all.
A first aid kit is available at the reception.
b) Theft
The campsite manager is responsible for objects deposited at the reception. He is bound to a general surveillance of the site. The customer is responsible for his/her equipment and must report the presence of suspicious individuals to the manager.
Customers are expected to take usual precautions to secure their belongings.
Article 12- Games
Violent, noisy, troublemaking games are strictly prohibited in the campsite.
Common rooms cannot be used for rough games. Parents have to watch over their children.
Article 13 - Equipment left on the campsite
No one shall leave equipment on a pitch without the manager’s authorisation.
This service is charged.
Article 14 - Infringements of the internal rules
Should a customer make trouble, should a customer infringe any of the present rules, the manager (or his representative) would require him to stop immediately.
Should there be a grave infringement, or repeated infringements, the manager would be able to terminate the contract after a formal notice stating his will to make an end to the trouble.
Should there be a penal infringement, the manager would call the police.
II - LITIGATION
In case of a litigation and after informing the campsite customer service, a customer can ask the assistance of a consumer ombudsman by writing a letter with acknowledgment of receipt to: Centre de la Médiation de la Consommation des Conciliateurs de Justice, 14 rue Saint Jean, 75017 PARIS - 06 09 20 48 86.
III – RULES SPECIFIC TO THE CAMPSITE
Occupancy of a pitch entails charges. Charges depend on the number of nights spent in the campsite, counted from 12.00 noon. to 12.00 noon.
The holidaymakers aged under 18 cannot be admitted without a parent; the latter must stay on site during the whole stay.
The campsite does not allow electric vehicles to be charged from the electric hook-up bollards on the pitches.
RENT A MOBILE HOME
Article 1 - Sales Terms and Conditions
The present sales terms and conditions rule all the stays sold on the website www.amiaux.fr. They are included in the contract binding the establishment and the customers.
The client agrees to acknowledge these terms and conditions prior to any booking request for a stay concerning himself and any other person enjoying the stay.
According to the law in force, the present terms and conditions are available for the client for information only and prior to any contract for holiday purchase. The terms and conditions are available on written request to the establishment office.
Article 2 - Booking conditions
2.1 Price and payment
All prices are given in Euros, including VAT. The client's attention is drawn to the fact that the tourist tax is not included in the price. In 2026, the tourist tax is € 0.66 per day and per person above 18 years old. The calculation is different for the appartements.
Camping pitches booking requests:
Pitches booking requests are nominative and nontransferable. Visitors can enter the site with the manager's permission. You are responsible for their behaviour and for the payment of their stay. The lease is only effective after the establishment agreed and has received the deposit (30% of the stay amount) and the booking fees.
Rented accommodations booking requests:
Rented accommodations booking requests are nominative and non transferable. Visitors can enter the site with the manager's permission. You are responsible for their behaviour and for the payment of their stay. The lease is only effective after the establishment agreed and has received the total amount for the stay and the booking fees. The balance - excluding tourist tax - is payable 30 days before your arrival, otherwise the booking is cancelled and you lose your deposit. Blankets and pillows (4, 6 or 7) are supplied; please bring your own linen and towels. You can rent bed sheets for € 13 a week.
You can also rent a high chair or a cot for € 10 each per week.
Should you have any delay on the day of arrival and don't warn the establishment, the accommodation will be available 48 hours after the arrival date mentioned on the lease. After this time limit and without written message, the booking will be cancelled and the deposit will remain acquired for the establishment.
Any change altering your party must be mentioned on arrival. If not, you automatically terminate the contract and no refund will be made.
2.2 Changing your booking request
No discount will be granted for late arrivals and/or early departures.
2.3 Cancellations
The booking fee is not refundable.
2.3.1 Cancellation except in case of pandemic
Camping pitches:
a) If you cancel your holiday more than 30 days before the stated arrival day, you get back the deposit less the booking fee. The cancellation must be made in writing.
b) If you cancel your holiday 30 days or less before the stated arrival day, you lose your deposit unless you or anyone of your party is involved in an accident, is sent to hospital or dies (a piece of evidence is required).
Accommodation hire:
The balance - excluding tourist tax - is payable 30 days before your arrival, otherwise the booking is cancelled and you lose your deposit.
(a) If you cancel your holiday more than 30 days before your stated arrival day, the manager will retain the deposit as cancellation fee. Cancellation must be made in writing.
(b) If you cancel your holiday 30 days or less before your stated arrival day, the amount of the stay will be retained by the manager.
You can subscribe an insurance covering holiday shortening or cancellation.
2.3.2 Cancellation in case of pandemic
(a) In the event of total or partial closure of the campsite during the stay period (to which is assimilated a measure of total or partial ban on receiving the public, insofar as the contract holder is concerned by this measure) decided by the public authority, and which is not attributable to the campsite manager, the deposit will be repaid within 3 months.
However, the manager cannot be held liable for any additional compensation beyond this reimbursement.
(b) Any cancellation duly justified by the fact that a participant would be affected by COVID 19 - or any other infection considered as part of a pandemic - will lead to the issue of a non-transferable credit note valid for 12 months, refundable at the end of a period of 15 months.
The booking fee will be retained by the manager. In all cases, the booking party must provide proof of the event making him/her eligible for this right of cancellation.
(c) In the event that the booking party is forced to cancel the entire holiday due to government measures that do not allow participants to travel (general or local lock-down, travel ban, border closures), even though the campsite is able to fulfil its obligation and accommodate the holidaymakers, the manager will issue a credit note corresponding to the amounts paid by the booking party, less the booking fee which is retained by the manager. This non-transferable credit note is valid for 12 months and is refundable at the end of a period of 15 months.
(d) In the event that the booking holder takes out specific insurance covering the risks listed in the above section (a) or section (b), the insurance compensation that he/she would receive will be deducted from the amount of the credit note.
2.4 Withdrawals
The legal dispositions related to withdrawals on on-line sales do not apply to tourist services (article L.121-20-4 from the French Code de la consommation).
For any on-line booking, customers will have no right of withdrawal.
2.5 Cancellation Insurance
We advise you to subscribe cancellation insurance. This contract offers you cancellation insurance enabling you have the paid sum back if you cancel your stay or leave earlier under certain events and circumstances (illness, accident, etc.).
Insurance prices:
Rented accommodations: 4% of the stay amount
Article 3 - During your stay
3.1 Arrivals and departures
You must arrive on site before 6.00 pm in May, June and September, before 8.00 pm in July and August.
Pitch hire : It runs from 2.00 pm on the stated takeover day until 12.00 noon on the stated departure day.
Accommodation hire : It runs from 5.00 pm on the stated takeover day until 10.00 am on the stated departure day.
3.2 Guarantee
A €330 will be deposit on your arrival. It will be given back on your departure during the reception opening hours and after inventory of fixtures. Any damage will be invoiced and added to the price of the stay as well as the cleaning fees (€ 80) if the accommodation is not perfectly clean when you leave. If you cannot attend the inventory of fixtures, your guarantee will be sent back by post.
3.3 Departures
Any delay for giving back the key and leaving the pitch after the schedule written in the article 3.1 will be invoiced one extra night. Should your stay be extended, you must warn the establishment 24 hours before the departure date set previously.
3.4 Animals
Animals are not allowed in mobile homes and flats.
3.5 Policies and procedures
In accordance with the law in force, the client agrees to subscribe to the Policies and procedures, listed in the Préfecture, available at the reception desk, it will be given on demand.
Article 4 - Liability
The establishment is not liable for any damages on the holiday-maker's equipment. Holiday-makers must have subscribed civil liability insurance for their equipment (FFCC, ANWB, ADAC, etc.).
Article 5 - Applicable Law
These general conditions are subject to French law and all disputes concerning their application falls under the jurisdiction of the High Court of Les Sables d'Olonne or the Commercial Court of La Roche Sur Yon.
