Camping Brin d’ mour***
General rental conditions
1/ Our services include
Camping pitch
This is a camping pitch for your tent, caravan or motorhome.
Your stay is calculated on the basis of a basic package that includes the location, the person or persons planned according to the package, your installation, your vehicle and access to the reception, entertainment and sanitary facilities. Additional costs (additional person, additional vehicle, pets...) are not included in the package and will be added to it.
Rental accommodation
Our prices include people (depending on the capacity of the accommodation), water, gas, electricity, a vehicle, access to reception facilities, entertainment and sanitary facilities.
Your accommodation must be restored to its original condition when you leave. Your wishes for a specific pitch or accommodation on the campsite can only be fulfilled according to our reception possibilities upon your arrival. Smoking is not allowed inside the dwellings.
Arrival and departure
The pitches are available from 12pm and must be vacated before 11am. Rentals are available from 4pm and must be vacated before 10am.
Related activities
Any free or paid activity mentioned in this document may, in certain circumstances beyond our control, be modified or cancelled upon your arrival on the site. As such, we cannot be held liable.
Supplements
Additional fees will be charged for animals and visitors. Our prices include VAT, do not include tourist tax. The tax is charged simultaneously with your hosting. It must be paid at the same time as the balance of the stay (30 days before your arrival on the site).
All visitors are required to register when they enter the campsite. Admission fee 2,50 € / Person / Day.
Minors who are not accompanied by their parents are not accepted in the campsite.
2/ Payment of the stay
Accepted payment methods
For the payment of the deposit as well as the balance, you can honour your reservation or your stay by credit card or bank transfer.
Methods of payment
Any firm booking request from the buyer must be made in writing and accompanied by the deposit payment including 30% of the cost of the stay (see booking contract). This reservation has no contractual value until the buyer receives a confirmation of registration issued by the campsite.
The balance of the stay must be paid at the latest 30 days before the beginning of the stay. In the event that the balance is not paid within the specified time limits, it is considered cancelled and our cancellation conditions described below apply.
3/ Last minute booking
Any booking made less than 30 days before the departure date must be paid in full and by credit card only.
4/ Delayed arrival and early departure
In the event of late arrival or early departure, in relation to the dates mentioned on your reservation form, the entire stay will remain due. You will not be entitled to any refund for the part of the stay not completed.
5/ No presentation on the campsite
In the event of non-attendance at the campsite within 48 hours of the beginning of your stay and without proof and/or news of your arrival, we will have your accommodation at our disposal. We retain the fees in accordance with our cancellation conditions.
6/ Cancellation
Cancellation by the buyer:
All cancellations must be notified by post or email (with a request for acknowledgement of receipt), and will take effect from the date the letter is received.
Regardless of the date of receipt, the full amount payable at the time of booking will be retained, unless you have taken out the cancellation insurance and meet the conditions for a refund. See below:
CANCELLATION INSURANCE: €25 per stay
Cancellation insurance covers the refund of the cost of the unused portion of the stay, in accordance with the terms set out in the ‘Cancellation’ section (excluding the cancellation insurance fee), upon presentation of documents proving the reason for cancellation in the following cases:
- Serious illness, serious accident or death affecting only one of the people named on the booking.
- Significant damage to your own property requiring your immediate presence
- Accident or theft of your caravan or motorhome occurring whilst travelling to the holiday destination.
The management reserves the right to assess each case individually.
- More than 90 days before the first day of your accommodation/pitch rental: 85% refund (excluding cancellation insurance fees and administration charges).
- Between 89 and 60 days before the first day of your accommodation/pitch rental: 70% refund (excluding cancellation insurance fees and administration charges).
- Between 59 and 30 days before the first day of your accommodation/unfurnished pitch rental: 50% refund (excluding cancellation insurance and administration fees).
- Between 29 and 8 days before the first day of your accommodation/unfurnished pitch rental: 20% refund (excluding cancellation insurance and administration fees).
- 7 days before the first day of your accommodation/unfurnished pitch rental: no refund will be given
7/ Security deposit
For rental accommodation, you will be asked to pay a deposit of 300 euros on arrival, which will be returned to you at the end of your stay or, at the latest, within a week of your departure by post.
The campsite reserves the right to keep part or all of this sum in the event of damage to the accommodation and its contents and/or to equipment on the campsite.
The campsite also reserves the right to deduct the sum of 75 euros for rentals with sanitary facilities (bathroom + WC) to cover cleaning costs if this has not been carried out on departure.
8/ Animals
Dogs (except category 1 and 2 dogs) are allowed in the campsite. We require that dogs be kept on a leash in the campsite. Animals should not be left alone. Make sure to respect the hygiene and environment of the host campsite.
9/ Complaints
Any claim following a stay must be made in writing, and sent by registered letter with acknowledgement of receipt, within 20 days of your stay.
10/ Mediation
With regard to the "mediation process for consumer disputes", the customer has the right to use, free of charge, the mediation service offered by SARL Camping Brin d'Amour. The "consumer law" mediator thus proposed is CM2C.
(T. 01 89 47 00 14 ; cm2c@cm2c.net ; 49 rue de Ponthieu 75008 Paris).
11/ Rules of procedure
Guests are required to comply with the campsite's internal regulations.
