Bob
My 4 day trip with my wife was from 13th June, to North Wales. In some ways the van was fine but I had a couple of issues which, on return to the owner, I explained. We agreed, amicably, to use the Goboony formal dispute process. Unbelievably, after TEN weeks, this dispute has not been addressed by Goboony and they are also still keeping my deposit. I have emailed them on several occasions, very politely, to ask them to resolve the matter. Until now, I have not written any review, and still await Goboony's response. Their lack of reply, whilst holding on to my money, must fall far short of any standard that Goboony sets itself as an organisation.