Camping Les Saules De Cormery

TERMS AND CONDITIONS OF SALE

DEFINITIONS :

ORDER or RESERVATION or RENTAL : Purchase of Services.

SERVICES : Rental accommodation or pitch.

ACCOMMODATION : Tent, caravan, mobile leisure home and light leisure home.

ARTICLE 1 - SCOPE OF APPLICATION

The present General Terms and Conditions of Sale apply, without restriction or reservation, to any rental of accommodation or pitches on the Les Saules de Cormery campsite operated by Mr Romane Jourdan ('the Provider') to non-professional customers ('the Customers or the Client') on his website www.campingcormery.com.

The main characteristics of the Services are presented on the www.campingcormery.com website.

It is the Customer's responsibility to familiarize himself/herself with them before placing an order. The choice and purchase of a Service is the sole responsibility of the Customer.

The Service Provider's contact details are as follows

Camping Les Saules 35 Rue Rabelais 37320 Cormery

romane.jourdan@outllook.fr

Phone 06.44.30.79.61

These conditions apply to the exclusion of all other conditions, in particular those applicable to other sales channels for Services.

These General Terms and Conditions of Sale are accessible at all times on the website and shall prevail, where applicable, over any other version or any other contractual document.

In the absence of proof to the contrary, the data recorded in the service provider's computer system constitutes proof of all transactions concluded with the Customer.

Under the conditions defined by the French Data Protection Act and the European Data Protection Regulation, the Customer has the right to access, rectify and object to all his personal data at any time by writing, by post and providing proof of his identity, to :

Camping Les Saules 35 Rue Rabelais 37320 Cormery

romane.jourdan@outllook.fr

Phone 06.44.30.79.61

The customer declares that he/she has read and accepted these General Terms and Conditions of Sale by ticking the appropriate box before completing the online order procedure, as well as the general terms and conditions of use of the www.campingcormery.com website.

As these General Terms and Conditions of Sale may be subject to subsequent modifications, the version applicable to the Customer's purchase is that in force on the website at the time the Order is placed.

ARTICLE 2 - RESERVATIONS

The customer selects on the site the services he wishes to order, according to the following procedure:

The reservation is validated on receipt of payment of the 30% deposit.

It is the Customer's responsibility to check the accuracy of the Order and to report any errors immediately. The Order will only be considered definitive once the Service Provider has sent the Customer confirmation of acceptance of the Order by e-mail.

Any Order placed on the www.campingcormery.com website constitutes the formation of a distance contract between the Customer and the Service Provider.

All Orders are non-transferable.

ARTICLE 3 – PRICES

The Services offered by the Service Provider are provided at the prices in force on the www.campingcormery.com website at the time the order is registered by the Service Provider. Prices are expressed in Euros, exclusive of VAT.

Prices take into account any discounts granted by the Service Provider on the www.campingcormery.com website.

These prices are firm and non-revisable during their period of validity, as indicated on the website www.campingcormery.com, the Provider reserving the right, outside this period of validity, to modify prices at any time.

For bookings > 30 days prior to arrival, the customer will be asked to pay 30% of the total cost of the stay, and for bookings < 30 days prior to arrival, the customer will be asked to pay 100% of the total cost of the stay.

An invoice is drawn up by the Service Provider and given to the Customer upon provision of the Services ordered.

3.1. TOURIST TAX

The taxe de séjour, collected on behalf of the commune / communauté de communes, is not included in the rates. It amounts to 0.22€ per person > 18 years and per day. It must be paid at the time of booking.

ARTICLE 4 - TERMS OF PAYMENT

4.1. DEPOSIT

A deposit corresponding to 30% of the total price for the provision of the Services ordered is required when the order is placed by the Customer. It must be paid on receipt of the rental contract and enclosed with the copy to be returned. It will be deducted from the amount of royalties but will not be reimbursed by the Service Provider in the event of cancellation less than 30 days before the scheduled arrival date (except in cases of force majeure and the exceptional exceptions provided for in paragraphs 6.3.2 and 6.3.3).

The balance of the rental must be paid in full 30 days before the arrival date (otherwise the rental will be cancelled).

4.2. PAYMENTS

Payments made by the Customer will only be considered final once the amounts due have been received by the Service Provider.

In the event of late payment and payment of sums due by the Customer beyond the time limit set out above, and after the payment date shown on the invoice sent to the Customer, late payment penalties calculated at the rate of 10% of the amount of the price of the provision of Services, inclusive of tax, will be automatically due and payable by the Service Provider, without any formality or prior notice.

Late payment will result in the immediate payment of all sums due by the Customer, without prejudice to any other action that the Service Provider may take against the Customer in this respect.

4.3. NON-COMPLIANCE WITH PAYMENT TERMS

In addition, the Service Provider reserves the right, in the event of non-compliance with the above payment conditions, to suspend or cancel the supply of Services ordered by the Customer and/or to suspend the performance of its obligations.

4.4. MEANS OF PAYMENT

The Customer shall not be charged any additional fees in excess of the costs incurred by the Service Provider for the use of a means of payment.

ARTICLE 5 - SUPPLY OF SERVICES

5.1. PROVISION AND USE OF SERVICES

The accommodation may be occupied from 5 p.m. on the day of arrival and must be vacated by 10 a.m. on the day of departure.

Pitches may be occupied from 3 p.m. on the day of arrival and must be vacated by 12 p.m. on the day of departure.

The accommodation and pitches are intended for a specific number of occupants at the time of rental, and may under no circumstances be occupied by a greater number of people.

Accommodation and pitches must be returned in the same state of cleanliness as when delivered.

Failing this, the tenant will be required to pay a lump sum of €30 for cleaning. Any damage to the accommodation or its accessories will be repaired immediately at the tenant's expense. The inventory at the end of the rental period must be exactly the same as at the beginning.

5.2. SECURITY DEPOSIT

For accommodation rentals, a security deposit of €100 is required from the tenant on the day the keys are handed over, and will be returned to the tenant on the day the rental ends, subject to deduction of any repair costs.

This deposit does not constitute a limit of liability.

ARTICLE 6 - DELAY, INTERRUPTION OR CANCELLATION OF STAY BY THE CUSTOMER

No reduction will be granted in the event of late arrival, early departure or a change in the number of people (whether for all or part of the planned stay).

6.1. MODIFICATION

In the event of a change in dates or number of people, the Provider will do its utmost to accept requests for date changes within the limits of availability, at no additional cost.

Any request to reduce the length of stay will be considered by the Provider as a partial cancellation, the consequences of which are governed by article 6.3.

6.2. INTERRUPTION

No reimbursement will be made for early departure.

6.3. CANCELLATION

6.3.1 In the event of cancellation of the Reservation by the Customer after its acceptance by the Provider less than 30 days prior to the planned date of the reserved Rental, for any reason whatsoever other than force majeure, the deposit paid at the time of Reservation, as defined in article 4 - PAYMENT CONDITIONS of the present General Terms and Conditions of Sale, shall be automatically acquired by the Provider, by way of compensation for breach of contract, and may not give rise to any reimbursement whatsoever.

In all cases of cancellation, the processing and management fees (article 3) will be retained by the Service Provider.

6.3.2 Notwithstanding paragraph 6.3.1, in the event that cancellation of the stay is justified by the fact that one of the participants is directly or indirectly affected by COVID 19 (infection or contact case), and that this situation would jeopardize his/her participation in the stay, cancellation will be made without compensation. The processing and management fees (article 3) will nevertheless be retained by the Service Provider.

The Customer must provide proof of the event giving rise to the right to cancel without compensation.

6.3.3 Notwithstanding paragraph 6.3.1, in the event that the Customer is forced to cancel the entire holiday due to government measures preventing participants from travelling (local confinement, travel ban), even though the campsite is able to fulfil its obligation and accommodate them, the Provider will issue a credit note corresponding to the sums paid by the Customer, less processing and administration costs (article 3), which will be retained by the Provider.

This non-refundable and non-transferable credit note will be valid for 12 months.

ARTICLE 7 - CUSTOMER LIABILITY

7.1. CIVIL LIABILITY

Customers staying on a pitch or in accommodation must be covered by third-party liability insurance. A certificate of insurance may be requested from the Customer before the start of the service.

7.2. PETS

Pets are accepted under the responsibility of their owners.

OPTION: They are accepted for a fee available from the Service Provider and payable on site.

OPTION: 1st and 2nd category dogs, as defined in article L 211-12 of the French Rural and Maritime Fishing Code, are prohibited.

7.3. HOUSE RULES

Rules and regulations are posted at the entrance to the establishment and at reception. The customer is required to read and respect these rules.

ARTICLE 8 - LIABILITY OF THE SERVICE PROVIDER - WARRANTY

The Service Provider guarantees the Customer, in accordance with legal provisions and without additional payment, against any lack of conformity or latent defect arising from a fault in the design or execution of the Services ordered.

In order to assert its rights, the Customer must inform the Service Provider, in writing, of the existence of the defects or lack of conformity within a maximum period of 2 days from the provision of the Services.

The Service Provider will refund or rectify or have rectified (as far as possible) the services deemed defective as soon as possible and at the latest within 2 days of the Service Provider's discovery of the defect or fault. Reimbursement will be made by credit to the Customer's bank account or by cheque sent to the Customer.

The Service Provider's guarantee is limited to the reimbursement of Services actually paid for by the Customer, and the Service Provider shall not be held liable or in default for any delay or non-performance resulting from the occurrence of a case of force majeure as usually recognized by French case law.

The Services provided through the Provider's website www.campingcormery.com comply with the regulations in force in France.

ARTICLE 9 - RIGHT OF WITHDRAWAL

Activities relating to the organization and sale of holidays or excursions on a specific date or during a specified period are not subject to the withdrawal period applicable to distance selling.

ARTICLE 10 - PROTECTION OF PERSONAL DATA

The Service Provider, the writer of the present document, implements personal data processing whose legal basis is:

● Either the legitimate interest pursued by the Service Provider when it pursues the following purposes:

- prospecting

- managing relations with customers and prospects,

- organization, registration and invitation to events organized by the Service Provider,

- the processing, execution, prospecting, production, management and follow-up of customer requests and files,

- drafting deeds on behalf of its customers.

● or to comply with legal and regulatory obligations when it implements processing for the purpose of:

- the prevention of money laundering and the financing of terrorism, and the fight against corruption,

- invoicing,

- accounting.

The Service Provider retains data only for as long as is necessary for the operations for which it was collected, and in compliance with current regulations.

In this respect, customer data is kept for the duration of the contractual relationship, plus 3 years for marketing and prospecting purposes, without prejudice to retention obligations or limitation periods.

With regard to the prevention of money laundering and the financing of terrorism, data is kept for 5 years after the end of relations with the Service Provider. For accounting purposes, data is kept for 10 years from the end of the financial year.

Prospective customers' data is kept for a period of 3 years if they have not participated in or registered for any of the Provider's events.

The data processed is intended for use by the Service Provider's authorized personnel.

Under the conditions defined by the French Data Protection Act and the European Data Protection Regulation, individuals have the right to access, rectify, query, limit, port or delete data concerning them.

Data subjects also have the right to object at any time, for reasons relating to their particular situation, to the processing of personal data whose legal basis is the legitimate interest of the Service Provider, as well as the right to object to commercial canvassing.

They also have the right to define general and specific directives defining the way in which they intend the above-mentioned rights to be exercised after their death.

- by e-mail to the following address: romane.jourdan@outlook.fr

- or by post to the following address Romane Jourdan SAS RJOURDAN Camping Les Saules de Cormery 35 Rue Rabelais 37320 Cormery accompanied by a copy of a signed identity document.

The persons concerned have the right to lodge a complaint with the CNIL.

ARTICLE 11 - INTELLECTUAL PROPERTY

The content of the www.campingcormery.com website is the property of the Service Provider and its partners and is protected by French and international intellectual property laws.

Any total or partial reproduction of this content is strictly forbidden and may constitute an infringement of copyright.

In addition, the Service Provider remains the owner of all intellectual property rights on photographs, presentations, studies, drawings, models, prototypes, etc., produced (even at the Customer's request) with a view to providing the Services to the Customer. The Customer therefore refrains from reproducing or exploiting said studies, drawings, models, prototypes, etc., without the express, written and prior authorization of the Service Provider, which may be conditional upon financial consideration.

ARTICLE 12 - APPLICABLE LAW - LANGUAGE

These General Terms and Conditions of Sale and the operations arising therefrom are governed by and subject to French law.

These General Terms and Conditions of Sale are drawn up in the French language. Should they be translated into one or more foreign languages, only the French text shall be deemed authentic in the event of a dispute.

ARTICLE 13 - DISPUTES

Any and all disputes arising out of or in connection with the purchase or sale of goods under these general terms and conditions of sale, concerning their validity, interpretation, performance, termination, consequences and consequences, which cannot be resolved between the Service Provider and the Customer, shall be submitted to the competent courts under the conditions of ordinary law.

The Customer is hereby informed that, in the event of a dispute, he/she may have recourse to a conventional mediation procedure or any other alternative dispute resolution method.

In particular, he or she may have free recourse to the following Consumer Mediator:

CM2C 49 Rue de Ponthieu 75008 Paris 01 89 47 00 14 cm2c@cm2c.net

https://www.cm2c.net

ARTICLE 14 - PRE-CONTRACTUAL INFORMATION - CUSTOMER ACCEPTANCE

The Customer acknowledges having been informed, prior to placing his Order, in a legible and comprehensible manner, of these General Terms and Conditions of Sale and of all the information and details referred to in articles L 111-1 to L111-7 of the French Consumer Code, in addition to the information required in application of the decree of 22 October 2008 relating to prior consumer information on the characteristics of rental accommodation in open-air hotels, and in particular :

- the essential characteristics of the Services, taking into account the communication medium used and the Services concerned;

- the price of the Services and related charges;

- information relating to the identity of the Service Provider, its postal, telephone and electronic contact details, and its activities, if not apparent from the context;

- information on legal and contractual warranties and how they apply; the functionalities of the digital content and, where applicable, its interoperability;

- the possibility of resorting to conventional mediation in the event of a dispute;

- information on termination and other important contractual conditions.

The fact that a natural person (or legal entity) places an order on the www.campingcormery.com website implies full acceptance of these General Terms and Conditions of Sale, which is expressly acknowledged by the Customer, who notably waives the right to invoke any contradictory document, which would be unenforceable against the Service Provider.