Camping Au Bon Endroit

Onze camping ligt op een terrein van 4,5 hectare en biedt je een rustig verblijf midden in de natuur van Paray-le-Monial! In de buurt van de mooiste plekjes van Bourgondië ontdek je de cultuur, gastronomie, wijngaarden en prachtige landschappen. Het hele team van camping Au Bon Endroit heet je van harte welkom!

GENERAL CONDITIONS OF SALE

DEFINITIONS :

ORDER or RESERVATION or RENTAL: Purchase of Services.

SERVICES: seasonal rental of accommodation or bare pitches for tourism.

ACCOMMODATION: Tent, caravan, mobile leisure home and light leisure home.

ARTICLE 1 - SCOPE OF APPLICATION

The present General Terms and Conditions of Sale apply, without restriction or reservation, to any rental of accommodation or

pitch on the AU BON ENDROIT campsite, operated by Marie-Agnès and Franck FOURNIER, to non-professional clients (The Clients or The Clients).

non-professional clients (The Clients or the Client), on its website www.campingaubonendroit.fr or by telephone,

postal or electronic mail (e-mails), or in a place where the Service Provider markets the Services. They do not apply to

not apply to the rental of pitches intended for mobile leisure homes (mobile homes) which are covered by a leisure contract.

a leisure contract.

The main characteristics of the Services are presented on the website www.campingaubonendroit.fr or on

written medium - paper or electronic - in the event of a reservation by a means other than a remote order.

The Client is obliged to read them before placing an order. The choice and purchase of a Service is the

sole responsibility of the Client.

These General Terms and Conditions of Sale apply to the exclusion of all other terms and conditions of the Service Provider, and

These Terms and Conditions apply to the exclusion of all other terms and conditions of the Service Provider, including those applicable to other marketing channels of the Services.

These General Terms and Conditions of Sale are accessible at any time on the Website and shall prevail, where applicable, over

any other version or any other contractual document. The version applicable to the Client is the one in force on the website or communicated by the Provider.

or communicated by the Service Provider at the time the Customer places the Order.

In the absence of proof to the contrary, the data recorded in the Provider's computer system shall constitute proof of

all transactions with the Customer.

Under the conditions defined by the French Data Protection Act and the European Data Protection Regulation, the Customer may, at any time

Customer has, at any time, a right of access, rectification, and opposition if the processing is not essential to the execution of the order and

the execution of the order and the stay as well as their consequences, to all of his personal data by writing,

by post and providing proof of identity, to CAMPING AU BON ENDROIT - 19 RUE DU GUE LEGER - 71600 PARAY LE MONIAL

The Client declares that he/she has read the present General Terms and Conditions of Sale and has accepted them either by

by ticking the box provided for this purpose before completing the online order procedure, as well as the

website www.campingaubonendroit.fr, or, in the case of offline bookings, by any other appropriate means.

other appropriate means.

ARTICLE 2 - RESERVATIONS

The Customer selects on the website or fills in any document sent by the Provider the services he/she wishes to

order, according to the following terms and conditions:

All reservations must be accompanied by a deposit representing 30% of the total amount of the stay including taxes.

Upon receipt of the deposit, the Provider undertakes to confirm the reservation and 30 days before the start of the stay, the client

undertakes to pay for his stay.

It is the Client's responsibility to check the accuracy of the Order and to inform the Provider immediately of any error. The

The Order shall only be deemed to be definitive once the Client has received confirmation of the Provider's acceptance of the

by the Provider, by e-mail or post, or by signing the contract in the event of a booking at the Provider's premises.

directly at the premises where the Service Provider markets the Services.

Any Order placed on the www.campingaubonendroit.fr website constitutes the formation of a contract between the Client and the Provider.

between the Client and the Service Provider.

All Orders are personal and may not be transferred under any circumstances.

ARTICLE 3 - PRICES

The Services offered by the Service Provider are provided at the rates in force on the website www.campingaubonendroit.fr,

or on any information medium of the Provider, at the time the Customer places the Order. The prices are expressed

in Euros, excluding VAT and including VAT.

The rates take into account any discounts that may be granted by the Provider on the website

www.campingaubonendroit.fr or on any information or communication medium.

These rates are firm and non-revisable during their period of validity, as indicated on the website

www.campingaubonendroit.fr, in the email or in the written proposal sent to the Client. After this period of validity, the offer

validity period, the offer is null and void and the Provider is no longer bound by the prices.

They do not include processing and administration costs, which are charged in addition, under the conditions indicated

on the website www.campingaubonendroit.fr or in the information (mail, email, ...) communicated to the Client beforehand, and calculated beforehand

and calculated before the Order is placed.

The payment requested from the Customer shall correspond to the total amount of the purchase, including these costs.

An invoice shall be drawn up by the Seller and given to the Customer at the latest when the balance of the price is paid.

3.1. TOURIST TAX

The tourist tax, collected on behalf of the commune/commune, is not included in the prices.

Its amount is determined per person and per day and varies according to the destination. It must be paid when paying for the

payment of the Service and appears separately on the invoice.

ARTICLE 4 - PAYMENT CONDITIONS

4.1. PAYMENT IN ADVANCE

The sums paid in advance are down payments. They constitute an advance payment on the total price due by the Client.

A deposit corresponding to 30% of the total price for the provision of the Services ordered is required when the Customer places the order.

order by the Client. It must be paid on receipt of the final rental contract and attached to the copy to be returned.

It will be deducted from the total amount of the order.

It cannot be reimbursed by the Provider due to a cancellation by the Client.

The balance of the stay must be paid in full 30 days before the date of arrival (under penalty of cancellation of this

cancellation of the rental)

4.2. PAYMENTS

Payments made by the Client will only be considered as final after the effective collection of the amounts due by the

due by the Provider.

In the event of late payment and payment of the sums due by the Client after the deadline set out above, or after the payment date shown on the invoice sent to the Client, penalties will be applied.

the payment date shown on the invoice sent to the Client, late payment penalties calculated at the rate of 2% of the amount

of the price of the provision of the Services, will be automatically and by right acquired by the Service Provider, without any formality or

formality or prior formal notice.

Late payment shall result in the immediate payment of all amounts due by the Client, without prejudice to any other action that the Service Provider may take.

any other action that the Service Provider may take against the Client in this respect.

4.3. FAILURE TO COMPLY WITH PAYMENT TERMS

In addition, the Service Provider reserves the right, in the event of non-compliance with the above payment conditions, to

suspend or cancel the provision of the Services ordered by the Customer and/or suspend the performance of its

obligations after formal notice has remained without effect.

ARTICLE 5 - PROVISION OF SERVICES

5.1. PROVISION AND USE OF SERVICES

The accommodation may be occupied from 3pm on the day of arrival and must be vacated by 10am on the day of departure.

departure.

The pitch may be occupied from 2 p.m. on the day of arrival and must be vacated by 12 a.m. on the day of departure.

day of departure.

The balance of the stay must be paid in full 30 days before the date of arrival (under penalty of cancellation of this rental)

The accommodation and pitches are designed for a specific number of occupants and can under no circumstances be

be occupied by a greater number of people.

The accommodation and pitches will be returned in the same state of cleanliness as on delivery. If this is not the case, the hirer

will have to pay a fixed sum of 70 € for cleaning. Any damage to the accommodation or its accessories

accessories will result in immediate repair at the tenant's expense. The inventory at the end of the rental period must be

The inventory at the end of the rental period must be exactly the same as at the beginning of the rental period.

The free services cannot give rise to any reimbursement or reduction in the event of temporary or permanent unavailability.

temporary or permanent unavailability.

5.2. SECURITY DEPOSIT

For accommodation rentals, a security deposit of 300 or 500 € is required from the Client on the day the keys are handed over and is returned to him on the day the rental period ends.

is returned to him on the day of the end of the rental period, after deduction of any repair costs.

This deposit does not constitute a limit of liability.

ARTICLE 6 - DELAY, INTERRUPTION OR CANCELLATION OF THE STAY BY THE CLIENT

No reduction will be granted in the case of a late arrival, an early departure or a change in the number of persons (whether for

No reduction will be granted in the event of a late arrival, an early departure or a change in the number of persons (whether for the whole or part of the planned stay).

6.1. MODIFICATION

In the event of a change in dates or number of people, the Provider will do its utmost to accept requests to change the date within the limits of availability, without prejudice to any possible charges.

possible to accept requests to change the date within the limits of availability, without prejudice to any additional

this is a simple obligation of means, the Provider cannot guarantee the availability of a pitch or a

availability of a pitch or accommodation, or of another date; a supplemental fee may be requested in these cases.

in these cases.

Any request to reduce the duration of the stay will be considered by the Provider as a partial cancellation

the consequences of which are governed by Article 6.3.

6.2. INTERRUPTION

Early departure will not give rise to any refund from the Provider.

6.3. CANCELLATION

In the event of cancellation of the Reservation by the Customer after its acceptance by the Provider less than 10 days

before the date of the Booking, for any reason other than force majeure, the deposit paid at the time of the Booking, as defined in

Reservation, as defined in Article 4 - PAYMENT CONDITIONS of these General Terms and Conditions of Sale will be automatically

automatically acquired by the Service Provider as compensation and may not give rise to any reimbursement.

In all cases of cancellation, the processing and management fees (Article 3) shall be retained by the Provider.

6.4. CANCELLATION IN THE EVENT OF A PANDEMIC

6.4.1. In the event of total or partial closure of the establishment during the dates of the booked stay (which is

is considered to be a total or partial ban on the reception of the public, insofar as the Client is directly concerned by the application of this

by the application of this measure) decided by the public authorities, and which is not attributable to the Provider,

the sums paid in advance by the Client for the booking of the holiday will be reimbursed within three months.

within three months.

However, the Provider shall not be liable for any additional compensation beyond this refund of the sums already paid for the stay.

already paid for the booking of the holiday.

6.4.2. Notwithstanding the provisions of Article 6.3 CANCELLATION, any cancellation of the holiday duly justified by the fact that

that the Client is affected by COVID 19 (infection) or another infection considered to be a pandemic, or

would be identified as a contact case, and that this situation would call into question his/her participation in the stay on the planned dates,

the Provider will be reimbursed for the sums paid in advance.

Any processing and management fees as provided for in the general terms and conditions will be retained by the Provider.

In all cases, the Client must provide proof of the event making him/her eligible for this right of cancellation.

6.4.3. Notwithstanding the provisions of Article 6.3 CANCELLATION, in the event that the Client is forced to cancel

due to governmental measures that do not allow participants to travel (general or local confinement, prohibition of

(general or local confinement, ban on travel, closure of borders), even though the campsite is able to carry out its

the campsite is able to fulfil its obligation and welcome the Clients, the Provider will give rise to the reimbursement of the sums paid in advance.

of the sums paid in advance.

6.4.4 - If the Client takes out specific insurance covering the risks listed in Article 6.4.2 or Article 6.4.3

6.4.4 - If the Client takes out specific insurance covering the risks listed in Article 6.4.2 or Article 6.4.3, the insurance indemnities received by the Client shall be deducted from the amount of the refund.

ARTICLE 7 - OBLIGATIONS OF THE CUSTOMER

7.1. CIVIL LIABILITY INSURANCE

The Client accommodated on a pitch or in an accommodation must be insured for civil liability.

A certificate of insurance may be requested from the Client before the start of the service.

7.2. PETS

Pets are accepted on the pitches under the responsibility of their owners. They must be

vaccinated and identified. Dogs must be with their master at all times and kept on a lead. Category I and II dogs are not allowed.

II are not allowed.

Pets are not allowed in the accommodation.

They are accepted on the basis of a fixed price available from the Provider and payable on site.

7.3. INTERNAL REGULATIONS

Internal regulations are displayed at the entrance to the establishment and at reception. The Client is obliged to read them

and to respect them. They are available on request.

ARTICLE 8 - OBLIGATIONS OF THE SERVICE PROVIDER - WARRANTY

The Service Provider guarantees the Client, in accordance with the legal provisions and without additional payment, against any

defects or latent defects arising from a design or manufacturing defect in the Services ordered.

In order to assert its rights, the Customer shall inform the Service Provider in writing of the existence of the defects or lack of

within 24 hours of the delivery of the Services.

The Service Provider shall reimburse or rectify or have rectified (to the extent possible) the services found to be defective as soon as possible and no later than

The Provider shall refund or rectify or arrange for the rectification of the services found to be defective as soon as possible and at the latest within 7 days of the Provider's discovery of the defect or fault. The

reimbursement shall be made by crediting the Customer's bank account or by sending a bank cheque to the Customer.

The Service Provider's warranty is limited to the reimbursement of the Services actually paid by the Customer. The Service Provider shall not

be considered responsible or in default for any delay or non-performance resulting from the occurrence of an event of

of force majeure usually recognised by the French jurisprudence.

The Services provided through the Provider's website www.campingaubonendroit.fr are in accordance with the regulations

regulations in force in France.

ARTICLE 9 - RIGHT OF WITHDRAWAL

Activities related to the organisation and sale of stays or excursions on a specific date or during a specified period

are not subject to the withdrawal period applicable to distance and off-premises sales, in accordance with the

the provisions of article L221-28 of the Consumer Code.

ARTICLE 10 - PROTECTION OF PERSONAL DATA

The Service Provider, drafter of the present document, implements personal data processing which have as a legal basis

legal basis:

● Either the legitimate interest pursued by the Service Provider when it pursues the following purposes:

- prospecting

- the management of the relationship with its customers and prospects,

- the organisation of, registration for and invitation to the Provider's events,

- the processing, execution, prospecting, production, management and follow-up of clients' requests and files,

- the drafting of documents on behalf of its clients.

● Or compliance with legal and regulatory obligations when it implements processing for the purpose of :

- the prevention of money laundering and terrorist financing and the fight against corruption,

- invoicing,

- accounting.

The Service Provider only keeps the data for the time necessary for the operations for which they have been collected

and in compliance with the regulations in force.

In this respect, customer data is kept for the duration of the contractual relationship plus 3 years for

for the purposes of promotion and canvassing, without prejudice to retention obligations or limitation periods.

With regard to the prevention of money laundering and the financing of terrorism, the data is kept for 5 years after the end of the

relations with the Service Provider. As regards accounting, they are kept for 10 years from the end of the accounting year.

of the accounting year.

Prospective customers' data is kept for a period of 3 years if no participation or registration to the Provider's events has been

events of the Service Provider has taken place.

The data processed is intended for authorised persons of the Service Provider.

Under the conditions defined by the French Data Protection Act and the European Data Protection Regulation, individuals have the right to access, modify, correct and delete their personal data.

have a right of access to the data concerning them, of rectification, of interrogation, of limitation, of portability

limitation, portability and deletion.

The persons concerned by the processing operations also have the right to object at any time,

for reasons relating to their particular situation, to the processing of personal data whose legal basis is the

legitimate interest of the Service Provider, as well as the right to object to commercial prospecting.

They also have the right to define general and specific directives defining the way in which they

intend that the above-mentioned rights be exercised after their death

- By e-mail to the following address: campingaubonendroit@gmail.com

- Or by post to the following address Camping Au Bon Endroit - 19 rue du Gué Léger - 71600 PARAY LE

MONIAL, accompanied by a copy of a signed identity document.

The persons concerned have the right to lodge a complaint with the CNIL.

ARTICLE 11 - INTELLECTUAL PROPERTY

The content of the website www.campingaubonendroit.fr is the property of the Provider and its partners and is

protected by French and international laws relating to intellectual property.

Any reproduction, distribution or use of this content, in whole or in part, is strictly forbidden and may constitute an infringement of copyright.

constitute an infringement of copyright.

In addition, the Service Provider remains the owner of all intellectual property rights on the photographs, presentations, studies, drawings, models, prototypes, etc,

studies, drawings, models, prototypes, etc., made (even at the Client's request) for the purpose of providing the Services to the

Client. The Client is therefore prohibited from reproducing or exploiting the said studies, drawings, models and prototypes, etc,

without the express, written and prior authorisation of the Service Provider, which may be subject to a financial consideration.

The same applies to names, logos or more generally any graphic representation or text belonging to the Service Provider

or used and distributed by the Provider.

ARTICLE 12 - APPLICABLE LAW - LANGUAGE

These General Terms and Conditions of Sale and the operations arising from them are governed by and subject to French law.

These General Terms and Conditions of Sale are written in French. In the event that they are translated into

In the event that they are translated into one or more foreign languages, only the French text shall be deemed authentic in the event of a dispute.

ARTICLE 13 - DISPUTES

All disputes to which the purchase and sale operations concluded in application of the present general conditions of sale could give rise, concerning both their

their validity, interpretation, execution, termination, consequences and consequences, and which are not

their consequences and their consequences and which could not be solved between the Provider and the Customer will be submitted to the

courts under the conditions of common law.

The Customer is informed that he may in any case, in case of dispute, resort to a conventional mediation procedure or any other alternative

or any other alternative dispute resolution method.

In particular, he may have free recourse to the following Consumer Mediator:

CM2C - 14 Rue Saint Jean 75017 PARIS - 06 09 20 48 86 - cm2c@cm2c.net

Website: https://cm2c.net/

ARTICLE 14 - PRE-CONTRACTUAL INFORMATION - CUSTOMER ACCEPTANCE

The Customer acknowledges having been informed, prior to placing the Order, in a legible and comprehensible manner, of these Terms and Conditions.

these General Terms and Conditions of Sale, as well as all the information and data specified in articles L 111-1 to L111-7 of the French Code of Civil Procedure.

L 111-1 to L111-7 of the French Consumer Code, in addition to the information required pursuant to the Order of 22 October 2008 on prior information

October 2008 relating to the prior information of the consumer on the characteristics of rental accommodation in

outdoor accommodation and in particular :

- the essential characteristics of the Services, taking into account the communication medium used and the Services

concerned;

- the price of the Services and related costs;

- information relating to the identity of the Service Provider, its postal, telephone and electronic contact details,

and its activities, if not apparent from the context;

- information relating to legal and contractual guarantees and their implementation procedures; the

functionalities of the digital content and, where appropriate, its interoperability;

- the possibility of resorting to conventional mediation in the event of a dispute;

- information on termination and other important contractual conditions.

The fact that a natural person (or legal entity) places an order on the website www.campingaubonendroit.fr implies

full and complete acceptance of these General Terms and Conditions of Sale, which is expressly recognised by the

by the Customer, who waives, in particular, to rely on any contradictory document, which would be unenforceable against the

Service Provider.