Reactie van Joris
Beste Tom,
dank voor bericht.
Bekijk deze tekst in het Nederlands
I write this review with a heavy heart. The motorhome was great and the service from the owner Joris was also very good. But the company Goboony have stolen part of my deposit following an accident where I was not to blame. A van struck the motorhome and caused damage to the wing mirror when it was legally parked in a street in Eindhoven. I had insurance through Goboony and fully expected them to honour the cost of the damage. But after four months of them prevaricating Goboony has decided not to reimburse me or to chase the third party through the insurance companies as any normal person/ company would do. They have instead deducted the cost of the wing mirror 295 euros from the deposit which is totally unacceptable. This is a warning to other users of the site to be aware that Goboony are charlatans and have taken the money from me without any reasonable excuse. I actually determine this course of action as theft. This is now leading me to take legal action against Goboony as I am not accepting their illegal activity. Please be aware of the small print that they claim that any damage to a hired motorhome under 500 euros will be met by the person hiring the vehicle.. Absolutely disgraceful service from a company I believed to reputable but instead turned out to be cheats.