Alba
Marion
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No possibility of extending the reservation and returning the van later because we booked for the night... We arrive on site, the manager sends us a YouTube video to get all the explanations. I would have liked him to show me how the car's "automatic" system works.... He leaves the place urgently. We are still there and there: impossible to start the car. We watch the video, nothing to do. So we contacted the manager, who told us he had no solution. So we were stuck in a parking lot outside Edinburgh with no solution. Finally he arrives 1 hour/1 hour 30 minutes later to replace the battery which was flat, accusing us of having touched the fire... as if we could drain a car battery in a few minutes. In the end, 2 hours were wasted on our stay with no possibility of extending it. We were really pissed off. Also, the exterior of the vehicle matched the photos but not the interior. Too bad we chose it for the charm of the tartan curtains... which we didn't end up having. Otherwise, the van kitchen is well designed and practical. I do not recommend.
Beth
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This was my first time using a motor home as well as driving a automatic or coming to Scotland. I was so impressed with how helpful everyone was when arrived they had a video on how to use it which help my confidence. Everything was there for us all packed all we brought was our bedding and music . Unfortunately as phones now change I was not able to use a aux for my phone but it was okay as we just listen to the radio. Unfortunately being my first time driving a automatic on the first day had it I accidentally press the handbrake which ment the brakes felt odd me being worrid I contacted them and by the next day they come and got me and checked it and exsplain my error. Jo was reasuring and I was of on my way in no time sika was amazing was very comfortable and I got to explore and most of all had the break I so desperately needed got to be off grid and have the mental health break I needed just surrounded by beauty and off grid no stress from life as signl no one could contact me which was bliss. Had amazing time surrounded by beautiful scenery. Everything was there to cook with and was easy to use. Sitka was nice to drive and everything felt smooth was so nice to just be able to drive . I will definitely be coming back and using Scotland on tour again it was so much easier to not having to leave a credit card and having the option to pay a diffrient kind of way which I think is amazing as people who dont use them have the chance to still enjoy hiring a vehicle.
Morten
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Great little van, ideal for the exploring of the small roads :)
Isabelle
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Le van est tombé en panne le deuxième jour, on ne nous en a pas proposé d’autre, ni d’indemnisation pour nos frais (hébergement et voyage). On nous a planté là sur le bord de la route avec nos bagages. J’ai fait une demande de remboursement pour les 3 jours de location restants, je n’ai toujours pas de réponse.
Robert
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Spend a little more money elsewhere and get a modern more reliable van. Am not going to slate the company but I will not book with them again. Van did its job but owner is very argumentative and rude
Ella
Peder
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We had a great time renting a car from Joe. He was very helpful, answering any questions we had. The car we got was perfect, and the trip itself was wonderful. I would highly recommend exploring Scotland like this. It is so easy to navigate around and the landscapes are breathtaking. All in all a 10/10 experience!
Robert
Jeanne